Everything you’ll need to know about placing an order.
- How to unsubscribe from our newsletter
- I didn’t receive an email confirmation, what should I do?
- How do I track my order?
- Can I cancel my order?
- Can I change my order?
- Can I send my prescription by fax or email afterwards?
- How do I order?
- What do I need before ordering?
- When does the 14-day returns period start?
- I entered my order incorrectly. Can I still make changes?
- How long it takes to see my refund on my card statement?
- When I should see my credit card statement from your store?
- What is the warranty?
- Do you have replacement frame pieces?